As you dozen or so regular readers know, the LCD monitor on the new Official Weekend Pundit Main Computer went on the blink 14 days ago. According to the fine folks at HP, I was supposed to receive the replacement monitor by yesterday. (I even have the e-mails with the expected delivery date stating the December 28.) Last night around 8PM I received an e-mail from HP stating my monitor was shipping today. That means it won't get here until January 5th at the earliest.
Almost three weeks to ship a replacement monitor under warranty? I can order a new one from them and get it here in less a week by ground! HP has to do more work on its customer service, particularly in regards to warranties on new equipment.