As you dozen or so regular readers
know, the LCD monitor on the new Official Weekend Pundit Main
Computer went on the blink 14 days ago. According to the fine folks
at HP, I was supposed to receive the replacement monitor by
yesterday. (I even have the e-mails with the expected delivery date
stating the December 28.) Last night around 8PM I received an e-mail
from HP stating my monitor was shipping
today. That means it won't get here until January 5th
at the earliest.
Almost
three weeks to ship a replacement monitor under warranty? I can order
a new one from them and get it here in less a week by ground! HP has
to do more work on its customer service, particularly in regards to
warranties on new equipment.